Opening Insights The Keirsey Temperament Sorter (KTS) is a self-assessed personality questionnaire designed to help people better understand themselves and others. It was first introduced in the book Please Understand Me. It is one of […]
Opening Insights Is your job safe from the impending robot revolution? In the following article we learn about the future in store for many of us. Informational Insights WRITTEN BY: RT DECEMBER 9, 2016 Capita is the […]
Opening Insights Have you ever wondered why your marketing and sales teams are not reaching their targets? Have you ever considered that the problem may be that their primary focus is on their targets? Informational […]
Opening Insights Customer Care for many organizations is a never ending leaky bucket. Do you suppose we were trying to solve the wrong problem? Informational Insights For over 25 years, my company has measured performance […]
Opening Insights: Hello and Welcome. My name is Ed Butcher. I am the founder and CEO of Spectra Business Solutions LLC. I have over 25 years of experience in the Customer Care industry. My business […]
Opening Insights: Any Problem… One Solution Sometimes in life it’s hard to see the silver lining. As people we experience a variety of problems, stresses and challenges as part of our life experience. Sometimes we find ourselves […]
Opening Insights: Sustainable Resources and Power Amongst the herd of high-tech businesses and digital solutions, there stands one company that is on a mission to put the personal human experience into the impersonal digital age. […]
© 2015-2018 All Rights Reserved Copyright Awareness Communication Technology, LLC